Privacy Policy

Welcome to tunustore ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at tunustore.com and app.tunustore.com.

Information You Provide

• Account Information: Username, email address, password, and profile information
• Store Information: Store name, description, branding, products, and services you add
• Payment Information: Payment details processed securely through our payment providers
• Customer Data: Information about your customers when they make purchases or bookings
• Communications: Messages you send to our support team

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies: We use cookies and similar technologies to enhance your experience
• Analytics: We use analytics tools to understand how users interact with our platform

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to your comments and questions
• Analyze usage patterns and optimize user experience
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
• Business Transfers: In connection with any merger, sale, or acquisition of all or a portion of our business
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly agree to share your information

We never sell your personal information to third parties.

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and authorization systems
• Regular security audits and monitoring
• Limited access to personal information by employees

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications
• Withdraw Consent: Withdraw consent where we rely on it

To exercise these rights, please contact us at privacy@tunustore.com.

We use cookies and similar tracking technologies to collect and track information about your activity on our platform. You can control cookies through your browser settings. However, disabling cookies may limit your use of certain features.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 90 days.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@tunustore.com
• Website: tunustore.com